Frequently asked questions

How will I know that I am entitled to a FREE home eye test?

If you need help or assistance to get to a high street optician for an eye test, then you are eligible for this service. Click on this link to see if you qualify.

Will I be entitled to a free frame?

Yes, if you are eligible and entitled to NHS optical vouchers.

How will I know the optometrist or staff is from HomeSight ?

All team members carry an identity badge which includes their company ID Number & Name. The Optometrists have all had a Disclosure Certificate through the Disclosure and Barring Service (Formerly the CRB) and is registered as required. If you have any concerns, call us to check their identity.

What do I need to sign for my NHS test?

Proof of eligibility will be requested by your optometrist, as required under current regulations. For the vision test to be performed, you will be required to sign a General Ophthalmic Services application form. Signing this form is also confirmation of your entitlement, in the case of evidence not being available.

How long for delivery of the spectacles?

Usually between 10 – 15 working days.

How will I receive my spectacles?

Your completed spectacles will be delivered and fitted by a member of the HomeSight dispensing team at your home.