Here to help

Get in touch — three easy ways.

 Whether you need to book an appointment, ask a question, arrange support for yourself or a loved one, or speak with us about an existing visit, our team is here to help. 

Email, for the details

For booking with several details, sending NHS letters, or asking a question that needs more than a paragraph. Replied to within one working day.

General enquiries info@homesightonline.co.uk
Reply within 1 working day

Care homes and partnerships

For care home managers, head office teams and partnership enquiries. Use this email for care home visits, resident support, onboarding and service information.

Partnerships team main@homesightonline.co.uk
Same-day callback Mon–Fri

Request a callback

Prefer not to ring? Complete the form and one of our team will call you back to confirm what you need and explain the next step.

  • Booking an appointment
  • Questions about an existing visit
  • Support for yourself or a loved one
  • Care home and family enquiries
  • Eligibility checked where relevant
  • No card details needed to request a callback
  • Confirmation sent by SMS or email if requested
NHS
NHS-funded eye tests may be available We will check eligibility where relevant during your callback.

Tell us what you need

Complete the required fields and we will call you back. Anything else is optional, but it can help us support you more quickly.

Areas we cover

We visit across London and much of Southern England

Our team regularly visits Greater London, Essex, Hertfordshire, Kent, Surrey, Sussex and Berkshire. We also provide appointments in selected surrounding areas, depending on clinician availability and existing local rounds.

Enter your postcode below to check whether we currently visit your area. If you are just outside our usual coverage area, please still contact us. We may still be able to arrange a visit or advise you on the best next step.

Not sure if we cover your area? Call us and our team will check this for you.

Map of HomeSight's home-visit coverage: core coverage around Greater London and extended coverage across the South East, with the head office in Woodford Green. Legend shows core coverage (usually faster availability), extended coverage (availability may vary by area) and the head office.

Head office

Our office and correspondence address
Home Sight UK Ltd 261 Hale End Road
Woodford Green
Essex IG8 9NB

Please contact us before visiting. Appointments are arranged in advance.
Opening hours Monday – Friday · 09:00 – 17:00
Closed bank holidays
For complaints & compliments feedback@homesightonline.co.uk
or write to Eleanor Hughes at the address above
Regulatory Home Sight UK Ltd · Trading as HomeSight · Company No. 07136215
Registered with the Information Commissioner (ICO Z9472831)